There are two ways to reset the password:
Reset password as an action from the user itself.
Reset password as an action from the Company Account Administrator.
Click on the corresponding link that you are interested in.
Reset password as an action from the user.
An email will be sent to you immediately. The time duration of the link in the email is 5 minutes. Otherwise, you must repeat the procedure of reset password.
- At least 8 characters,
- One number,
- One capital letter,
- One lowercase letter.
In case you HAVEN'T confirmed your email address after your registration in the past, then the following message will appear:
An email will be sent to you immediately. The time duration of the link in the email is 5 minutes. Otherwise, you must repeat the procedure of reset password.
You have now logged into Portal.
Reset password as an action from the Company Account Administrator.
Note: If the user’s email address is not valid anymore, you should edit the user’s details first and change the email address, and then make actions to reset the password.
For the way the user is logged in after receiving the email, click here: How do I login with my credentials after registration?