Requesting the deletion of a user of a Legal or Natural Person, you should login with the Company Account Administrator credentials.
- Go to the menu My company - > Users.
- Go to the user that you are interested to delete and from the column Actions select the button User deletion Request.
- Read the terms and accept the deletion of the user by clicking on the tickbox: I fully and unreservedly agree with the above and select ACCEPT.
- The Company Account Administrator and the user to be deleted, will receive notification email for the deletion request that was submitted.
- The process of deleting the user starts after 5 working days.
Note: You cannot delete the account of a user that is the Company Account Administrator. You should assign another user as the new Company Account Administrator in order, to have active the option of deleting a specific user.
In case you wish to cancel the deletion of the user within the specific time period set, please check here: How can I cancel the deletion request of a user that has already been submitted?